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Handle With Care
Explore how to transform your healthcare and enable your medical staff to make quick, safe decisions with locally vetted guidance. Get inspiration from our expert insights, innovations, and success stories.
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Knowledge management
Staff health
Patient care
Knowledge management
Understanding Internal Medicine Board Scores and Ways to Improve It
You've conquered medical school and residency—congratulations! Now, you're ready to land your dream job. But even the most qualified candidates face a hurdle: a competitive job market. One way to achi
Knowledge management
ABIM Scores: Everything You Need to Know
The American Board of Internal Medicine (ABIM) exam is a critical step for those seeking to specialize in internal medicine or one of its subspecialties. Passing it shows a physician's expertise and d
Patient care
Impact of Health Information Technology on Patient Safety
I was recently part of a team that implemented a patient medication checking system at a major West Coast hospital. It was supposed to be a giant leap forward in safety technology, but what we found w
Patient care
Adopting Data-Driven Insights to Enhance Patient Care
For decades, healthcare has relied on a doctor's intuition and experience to guide patient care. While this approach has its merits, it often overlooks the unique needs of each individual. Imagine a p
Knowledge management
Exploring the Role of Interprofessional Collaboration in Nursing
In today's complex healthcare environment, nurses are the backbone that keeps patient care running smoothly. They coordinate tasks, advocate for patients, and provide vital care at every stage of a pa
Knowledge management
Top 3 CRM Functionalities for Healthcare (+ How to Overcome Challenges)
Customer relationship management (CRM) systems are not typically associated with healthcare. Still, their implementation in healthcare significantly helps drive operational efficiency with their advan
Knowledge management
Exploring the Power of CRM Automation in Healthcare
In the healthcare setting, your customers are both your patients and healthcare providers. This means that a good customer relationship management (CRM) platform benefits patients and healthcare teams
Patient care
5 Key Drivers of Patient Satisfaction in Healthcare
Patient satisfaction is at the heart of healthcare. Yet, worryingly, over half of Americans don’t rate their healthcare above ‘fair’. This dip in trust affects patient experiences and satisfaction lev
Knowledge management
What Is the Meaning & Importance of CRM Database for Medical Workers
Healthcare CRM software lets you communicate with patients while automating and streamlining administration. These systems and apps are built on powerful databases that capture complex patient informa
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