How to measure operational efficiency in healthcare
Measuring operational efficiency across healthcare organizations is an interdisciplinary exercise. It requires the combined consideration of costs, patient experience, and outcomes. Some of the most critical metrics are:
- Clinical guideline adherence: High adherence rates reflect efficiency in delivering evidence-based care, reducing outcome variability.
- Error rates in medication and treatment: A lower error rate in treatments and prescriptions highlights effective processes and accurate clinical practices, making it a crucial metric for efficiency and safety.
- Patient satisfaction scores: These scores reflect the patient experience and often correlate with efficient care delivery, streamlined processes, and reduced wait times.
- Care delivery outcomes: Improved patient outcomes and a lower cost of care reflect greater operational efficiency.
- Provider satisfaction: High care provider satisfaction reflects well-coordinated workflows and knowledge access.
How to improve operational efficiency in healthcare
Clinicians can improve operational efficiency in healthcare by utilizing purpose-built knowledge management and workflow automation platforms. C8 Health empowers clinicians by automating routine tasks, centralizing access to knowledge, and providing real-time protocol updates across institutions.
This streamlined approach reduces administrative burdens and ensures clinicians spend more time on patient care, leading to better outcomes. 88% of C8 Health users save time in daily practice, significantly enhancing workflow efficiency. Real-time updates and protocol adherence reduce medication and treatment errors, improving both safety and operational flow.
Intelligent knowledge management
Create a complete, centralized healthcare knowledge base for your team. Use in-app tools to write, edit, and collaborate in real time. Automatically de-dupe content and flag outdated resources.
Seamless collaboration
Organize resources for departments that operate in multiple sites through site-specific workspaces. Encourage engagement through comments, suggestions, and discussion boards.
Advanced search & discovery
Simplify search with C8 Panda AI’s natural language querying and layerable filters. Surface the right resources at the right time to support best care practices.
Cross-institutional knowledge sharing
Share your organization's hard-won knowledge with other institutions. Source research and resources from the top minds in the field.
Integrated & automated workflows
Through centralized knowledge management, C8 can push contextualized JIT knowledge to clinicians and automate manual workflows.
Mobile-friendly & user-centric design
Make complex documents consistent and easier to navigate with AI formatting. Resources are mobile-friendly so that healthcare professionals can access resources anytime, anywhere.
Centralized knowledge access
C8 Health provides a single, integrated location for clinical knowledge. It eliminates the need to search across multiple systems, reducing administrative friction. As a result, clinicians and support staff reduce time spent looking for information and increase the consistency of care.
Cross-institutional sharing
By connecting multiple institutions and experts through our Knowledge Hub, C8 fosters knowledge-sharing that can rapidly disseminate new research and insights. This collaboration helps healthcare systems stay current with innovations, minimizing the lag in protocol updates and standardizing care across different locations.
AI-powered support
The AI-powered assistant, “Ask Panda,” provides clinicians with immediate, context-specific support, making accessing relevant information during patient interactions easier. This just-in-time knowledge improves decision-making efficiency and reduces disruptions in workflow.
Enhanced coordination of care
C8 Health facilitates cross-site communication, including push notifications for updated clinical protocols. This streamlined communication ensures that all clinicians are up-to-date on the latest guidelines, enhancing protocol adherence and care consistency.
Workflow automation
C8 automates manual administrative workflows, reducing operational costs and time spent on repetitive tasks such as content review and dissemination or onboarding new staff. This approach leads to smoother operations and less administrative burden on clinicians.
Data-driven insights
The C8 platform offers dashboards that track knowledge engagement, enabling healthcare organizations to assess and improve their knowledge management strategies. These insights facilitate targeted updates based on actual usage patterns.
BY THE NUMBERS
Boost healthcare efficiency with C8 Health
- 88% of C8 users reported time saved in daily practice. High provider satisfaction and time savings lead to higher patient satisfaction, reduced clinician burnout, and reduced error rates.
- 90% of clinicians conducting high-risk surgeries consulted C8. High engagement with best practices leads to better clinical outcomes and adherence to evidence-based protocols, minimizing costly errors and enhancing patient safety.
- In a department of 100 clinicians, C8 Health estimated an annual time savings of 8,400 hours and cost savings of approximately $1.6 million.
%
Time savings
%
Usage for high-risk
$
Saved from adoption
Is it time to improve operational efficiency?
Webinar: Leveraging generative AI to bridge knowledge gaps in hospitals
Hospitals face persistent challenges in managing fragmented information systems and ensuring swift, evidence-based clinical decisions. To address these pressing issues, C8 Health and Fierce Healthcare have joined forces for a webinar.
This thought-provoking session explores how generative AI is revolutionizing clinical workflows by providing faster, more precise access to critical information. The discussion highlights actionable strategies for improving knowledge management, reducing clinician burnout, and enhancing patient outcomes through AI-driven solutions.
What you'll learn:
- How generative AI seamlessly integrates with existing hospital systems to optimize care delivery.
- Strategies for enhancing clinical workflows and fostering cross-department collaboration.
- Real-world examples of hospitals leveraging AI to transform knowledge management.
- Best practices for implementing AI tools that drive efficiency and reduce operational costs.
