How does a healthcare knowledge management platform work?
A healthcare knowledge management platform, sometimes called a knowledge management system (or KMS), centralizes all relevant clinical information and resources into a single, easily accessible digital platform. This system categorizes and organizes vast amounts of information, including:
- Treatment protocols
- Research papers
- Clinical guidelines
- Policies & procedures
- Educational resources
C8 Health also offers AI-powered search functions and automated workflows to streamline information retrieval further, helping healthcare professionals make informed decisions at critical moments.
Examples of healthcare knowledge management platforms in action
Below are just a few examples of how healthcare knowledge management platforms help care teams achieve clinical excellence:
- JIT knowledge for high-risk procedures: C8 Health pushes updated protocols at the point of care for high-risk procedures, enhancing safety and adherence to best practices.
- Automated onboarding and training: Automated onboarding provides new staff with tailored protocols and guidelines, expediting training and maintaining care standards.
- Multisite collaboration: Healthcare institutions can share resources and best practices across multiple sites, supporting real-time, cross-institutional knowledge sharing.
- Automated alerts for guideline updates: Platforms can send automated notifications on updated guidelines to ensure providers use the latest protocols.
These and other use cases allow clinicians and support staff to deliver a higher standard of care and increase patient satisfaction.
Intelligent knowledge management
Create a complete, centralized healthcare knowledge base for your team. Use in-app tools to write, edit, and collaborate in real time. Automatically de-dupe content and flag outdated resources.
Seamless collaboration
Organize resources for departments that operate in multiple sites through site-specific workspaces. Encourage engagement through comments, suggestions, and discussion boards.
Advanced search & discovery
Simplify search with C8 Panda AI’s natural language querying and layerable filters. Surface the right resources at the right time to support best care practices.
Cross-institutional knowledge sharing
Share your organization's hard-won knowledge with other institutions. Source research and resources from the top minds in the field.
Integrated & automated workflows
Through centralized knowledge management, C8 can push contextualized JIT knowledge to clinicians and automate manual workflows.
Mobile-friendly & user-centric design
Make complex documents consistent and easier to navigate with AI formatting. Resources are mobile-friendly so that healthcare professionals can access resources anytime, anywhere.
Improve clinical outcomes
Organizing data within a unified healthcare knowledge management system means every detail is accessible from one place, and JIT knowledge is pushed to clinicians.
With access to the latest clinical resources, organization protocols, and up-to-date standards of care, clinicians can make more accurate decisions that are based on their locally vetted best practices.
Reduce variability in care
Consistency is a critical element of top-quality patient care. C8 Health lets clinicians unify all of their best practices to reduce unwarranted variability.
Implementing C8 Health also helps healthcare providers reconcile duplicate or missing protocols, ensuring only the most updated knowledge is accessible to clinicians.
Boost efficiency
Healthcare professionals’ productivity is often stymied by manual back-office processing, searching for information, and answering common questions.
C8 Health boosts operational efficiency by automating healthcare workflows, such as onboarding of staff, dissemination of updates in clinical practice and many more.
Collaboration & teamwork
C8 Health keeps all care team members on the same page by streamlining collaboration. Version control, editing permissions, and resource distribution are at your fingertips.
Seamlessly sharing real-time data across all sites and care teams powers uninterrupted care, resulting in better team collaboration and coordination of care.
Manage risk & compliance
C8 Health makes it easier to track changes and update protocols in adherence to regulatory requirements.
With built-in version control, audit trails, and advanced user-level content engagement analytics, administrators can ensure that all staff follow the latest guidelines, minimizing legal and operational risks.
Improve staff training
A KMS is a centralized repository for training materials, clinical guidelines, and educational resources, making it easier to educate staff.
By streamlining access to learning materials, best practices, and contextualized JIT knowledge, healthcare organizations can maintain a high standard of competency across all staff members.
Is C8 Health right for your organization?
Survey: Healthcare professionals on knowledge management
For our 2024 report on The State of Knowledge Management in Hospitals, we surveyed nearly 400 medical professionals to take the industry’s temperature regarding the relationship between knowledge access and patient outcomes.
Almost half of respondents said poor access to information led to subpar care at their institutions. They also reported that in critical cases, one in three incidents of subpar care led to patient injury or death. In healthcare, limited access to accurate and up-to-date knowledge can be fatal.
Learn how healthcare professionals can improve patient outcomes by implementing robust knowledge management systems in the free report:
C8 Health also offers AI-powered search functions and automated workflows to streamline information retrieval further, helping healthcare professionals make informed decisions at critical moments.