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Explore how to transform your healthcare and enable your medical staff to make quick, safe decisions with locally vetted guidance. Get inspiration from our expert insights, innovations, and success stories.
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A female doctor taking notes on the impact of health IT on patient safety.
Patient careImpact of Health Information Technology on Patient SafetyI was recently part of a team that implemented a patient medication checking system at a major West Coast hospital. It was supposed to be a giant leap forward in safety technology, but what we found w
a woman in a wheelchair with a group of doctors behind her
Patient care5 Key Drivers of Patient Satisfaction in HealthcarePatient satisfaction is at the heart of healthcare. Yet, worryingly, over half of Americans don’t rate their healthcare above ‘fair’. This dip in trust affects patient experiences and satisfaction lev
A group of doctors and nurses posing for a picture and smiling.
Knowledge managementExploring the Role of Interprofessional Collaboration in NursingIn today's complex healthcare environment, nurses are the backbone that keeps patient care running smoothly. They coordinate tasks, advocate for patients, and provide vital care at every stage of a pa
a nurse holding the hand of a patient
Knowledge managementExploring the Power of CRM Automation in HealthcareIn the healthcare setting, your customers are both your patients and healthcare providers. This means that a good customer relationship management (CRM) platform benefits patients and healthcare teams
a doctor and a patient looking at a tablet
Knowledge managementTop 3 CRM Functionalities for Healthcare (+ How to Overcome Challenges)Customer relationship management (CRM) systems are not typically associated with healthcare. Still, their implementation in healthcare significantly helps drive operational efficiency with their advan
a doctor and patient looking at a CMS on ipad
Knowledge managementWhat Is the Meaning & Importance of CRM Database for Medical WorkersHealthcare CRM software lets you communicate with patients while automating and streamlining administration. These systems and apps are built on powerful databases that capture complex patient informa
Two resident doctors and a mature doctor looking at a picture.
Staff healthA Comprehensive Guide to Medical ResidencyRecruiting top medical residents is crucial for a thriving healthcare organization. They bring fresh perspectives, specialized skills, and a valuable boost to patient care. But attracting the best tal
a man sitting at a desk using a laptop computer
Staff health8 Approaches That Will Help Reduce Burnout in HealthcareLet’s envision a world that values healthcare workers, supports them, and empowers them to excel without sacrificing their own health. A world where burnout is preventable, not an inevitable result of
a senior doctor training a new, junior doctor
Staff healthTop 4 Different Methods of Employee Training in HealthcareIn healthcare, we’re always learning. But old-school training methods like lectures and printed handouts don’t always hit the mark. They’re not interactive and can feel a bit detached from our day-to-