The quality intervention challenge

Quality metrics impact everything from reimbursement to reputation. But most quality leaders face the same fundamental problem: They have the data showing where performance gaps exist, but no scalable, repeatable solution to effectively intervene and drive behavior change.

 

The reality today

Quality leaders can identify compliance issues but lack tools for timely, personalized interventions

Staff turnover means constant re-training and seasoned teams find it difficult to access critical information

Clinicians at the point of care have zero visibility into their personal and team compliance rates for specific quality metrics

Medicare reimbursement, payer incentives, and star ratings are directly impacted by quality adherence gaps

Protocol adherence is never solved by documentation alone. One example: National ERAS adherence rates hover between 45% to 62%, suggesting a gap in best practices implementation.

 

AI-powered quality interventions that drive compliance

C8 Health's QI module transforms how healthcare organizations approach quality compliance. Built on our proven best practices implementation platform, it combines your real-time quality metrics tracking with automated, personalized interventions delivered directly to clinicians when and where they need guidance most.

Intervene intelligently based on performance

C8 delivers personalized quality interventions at the point of care, tailored to each clinician's compliance patterns and current context. Individuals receive targeted guidance to improve performance on specific metrics like CLABSI prevention, CAUTI protocols, perioperative glucose management, antibiotic redosing, and temperature management—exactly when they need it most.

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Improve compliance through real-time visibility

Give clinicians unprecedented visibility into their personal and team performance on quality metrics that matter. When individuals can see their compliance rates in real-time and understand exactly how to improve, behavior change follows naturally. Quality leaders gain system-wide insight into intervention effectiveness and compliance trends.

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Extend your impact with education automation

Your quality team's expertise reaches every clinician through automated, scalable interventions. Instead of manually re-educating staff on quality imperatives, the platform delivers consistent, evidence-based guidance across the organization while tracking engagement and outcomes.

 

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Calculate the value of improved protocol adherence

Better protocol adherence directly translates to improved quality metrics, reduced penalties, and enhanced reimbursement. While our quality module works across multiple clinical areas, ERAS protocols provide a clear example of the financial impact.

Institutions that implement ERAS reduce complications and length of stay, improving outcomes and recouping funds as a result. For example: A hospital that performs 10,000 surgeries annually stands to reduce LoS across roughly 4,000 ERAS procedures—and save over $2.5 MM each year.

Our calculator estimates cost reductions related to length of stay when ERAS is properly implemented.

This calculator demonstrates one example of quality improvement ROI. C8 Health customers report ERAS adherence improvements between 88-94%. Similar principles apply to other quality metrics including glucose management, infection prevention, and medication protocols.

 

 

An estimated 40% of surgeries have ERAS protocols

National average is 45-62% across multiple procedures

National average is $3,132


		
Results

Savings

Proven results from leading health systems

 

5X easier access

C8 Health customers report up to 5X improvement in staff-reported scores on the ease of finding critical information

 

4X staff satisfaction

C8 Health customers report up to 4X improvement in satisfaction scores compared to previous systems. 

 

20%+ better care 

C8 Health customers report 20%+ improvement clinicians' perceived ability to provide high-quality care.

 

 

Dr. Luis Tollinche, MD

Chair of Anesthesiology at MetroHealth

"We've continued to see increased engagement that demonstrates the real value our teams find in C8 Health. Currently, we're seeing 3.49 views per user per day—and that engagement isn't because of external forces, but because our teams genuinely find value in the platform.

Most encouraging is that 58% of our content was actively viewed in the first quarter, showing that what we're putting on C8 Health is truly helpful to our department.

With 89% of platform activity happening on personal mobile devices and residents leading as our most engaged users, it's clear the platform delivers the data and research our clinical teams need, when and where they need it."

Here more from Dr. Tollinche and other quality leaders in our Ask the Experts webinar.

Get a free ROI consultation

Protocol adherence directly affects medicare reimbursements. Our expert team can help you dig into your institution's performance and penalties through public databases. The end result is a comprehensive report on how much you could save through key quality improvement initiatives. C8 Health is your roadmap to putting those initiatives into practice.