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Handle With Care

Explore how to transform your healthcare and enable your medical staff to make quick, safe decisions with locally vetted guidance. Get inspiration from our expert insights, innovations, and success stories.
AllKnowledge managementStaff healthPatient care
A doctor looking at a laptop.
Patient careInnovation in Healthcare: 5 Examples of AI-Driven BreakthroughsThe healthcare industry is in trouble. Costs are skyrocketing, there are more old people than ever, and diseases are getting trickier to treat. Patients are paying more for care, and doctors are worki
A doctor standing in a hospital hallway.
Patient careHow to Identify Gaps in Healthcare and Close Them EffectivelyWhy do experts worldwide invest time and money in research? To discover evidence that supports treatment. From their findings, policymakers create guidelines that inspire protocols of hospitals everyw
A group of doctors talking at the table.
Patient care4 Reasons Why Quality Improvement Is Important in HealthcareHospitals worldwide struggle with long wait times and medical errors. The results? Patients suffer needlessly, and costs soar. Providers also burn out while working inefficiently. Not only that, they
A doctor talking to a patient about his satisfaction to improve care.
Patient care4 Strategies for Improving Patient Satisfaction ScoresDisappointing satisfaction scores can be a thorn in the side of any hospital. Let's be honest: Negative experiences travel faster than positive ones. In today's digital age, a single bad review can de
Healthcare professionals consulting digital device for streamlined knowledge management.
Patient care3 Vital Approaches for Medical Error Reduction and PreventionThe impact of medical errors is staggering. Studies show they impact as many as 251,000 deaths annually and incur billions in healthcare spending. [1] These lapses in judgment can be detrimental to yo
A female doctor taking notes on the impact of health IT on patient safety.
Patient careImpact of Health Information Technology on Patient SafetyI was recently part of a team that implemented a patient medication checking system at a major West Coast hospital. It was supposed to be a giant leap forward in safety technology, but what we found w
A nurse and a patient looking at a tablet for data driven insights.
Patient careAdopting Data-Driven Insights to Enhance Patient CareFor decades, healthcare has relied on a doctor's intuition and experience to guide patient care. While this approach has its merits, it often overlooks the unique needs of each individual. Imagine a p
a woman in a wheelchair with a group of doctors behind her
Patient care5 Key Drivers of Patient Satisfaction in HealthcarePatient satisfaction is at the heart of healthcare. Yet, worryingly, over half of Americans don’t rate their healthcare above ‘fair’. This dip in trust affects patient experiences and satisfaction lev
A female healthcare professional accessing information to help patient
Patient careImproving Patient Outcomes Through Instant Access to Best PracticesHappy patients are the best advocates for optimal care. As healthcare shifts towards value-based models, we need to adopt the best practices and technology to improve patient well-being. But old-schoo