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Handle With Care
Explore how to transform your healthcare and enable your medical staff to make quick, safe decisions with locally vetted guidance. Get inspiration from our expert insights, innovations, and success stories.
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Knowledge management
Staff health
Patient care
Patient care
4 Strategies for Improving Patient Satisfaction Scores
Disappointing satisfaction scores can be a thorn in the side of any hospital. Let's be honest: Negative experiences travel faster than positive ones. In today's digital age, a single bad review can de
Patient care
3 Vital Approaches for Medical Error Reduction and Prevention
The impact of medical errors is staggering. Studies show they impact as many as 251,000 deaths annually and incur billions in healthcare spending. [1] These lapses in judgment can be detrimental to yo
Patient care
How to Identify Gaps in Healthcare and Close Them Effectively
During Covid-19, guidelines for surgery and testing became a major issue. In the operating room, particularly during general anesthesia, medical staff faced a higher risk of Covid-19 exposure—up to 10
Patient care
Impact of Health Information Technology on Patient Safety
I was recently part of a team that implemented a patient medication checking system at a major West Coast hospital. It was supposed to be a giant leap forward in safety technology, but what we found w
Patient care
Adopting Data-Driven Insights to Enhance Patient Care
For decades, healthcare has relied on a doctor's intuition and experience to guide patient care. While this approach has its merits, it often overlooks the unique needs of each individual. Imagine a p
Patient care
5 Key Drivers of Patient Satisfaction in Healthcare
Patient satisfaction is at the heart of healthcare. Yet, worryingly, over half of Americans don’t rate their healthcare above ‘fair’. This dip in trust affects patient experiences and satisfaction lev
Patient care
Improving Patient Outcomes Through Instant Access to Best Practices
Happy patients are the best advocates for optimal care. As healthcare shifts towards value-based models, we need to adopt the best practices and technology to improve patient well-being. But old-schoo
Patient care
Innovative Patient Care: Integrating AI and Technology Innovation in Healthcare
Integrating AI and technology into healthcare is a significant step towards enhancing patient care and operational efficiency. While these tools are being increasingly adopted, the complex nature of h
Patient care
The Role of Risk Management in Healthcare Quality
Healthcare is such an intricate industry that identifying and assessing potential risks ahead of time is paramount. Whether you're a registered nurse or a surgeon, understanding the strategies employe